We ship our work via UPS.
All items are insured for shipping.
If you order tiles that we have in stock, we can usually ship within 1 – 3 business days.
Custom orders will generally take 8 – 12 weeks to complete from the date you approve your design. This lead time may vary depending on the size of your project and the number of orders that we currently have in-house.
Abstract murals generally take less time to complete than murals that have a contiguous design, where the design flows across the tiles. NBS will work with you as best we can to meet any installation dates that are within reason and can fit within our kiln schedule.
Rush orders may be possible, but there will be an additional 10% rush fee applied, and notification of this expedited order must be made clear upon placing your order with NBS.
Please Note: NBS will do its best to meet your deadline, but due to the nature of the handmade ceramic process and kiln firing, sometimes unforeseen delays will occur. NBS will not ship a piece until we are completely satisfied with the final product.